The Customer
National Building Society
The Brief
A Director was approaching retirement and the client had been identified as a potential replacement. VT Methven was invited to put together a programme of coaching and mentoring activities to help the client work on areas of development and an activity plan.
Meeting Challenges / Overcoming Barriers
It was vital that the client felt that he had ownership of the programme in what was a very personal and ‘soul-searching’ activity.
Our Approach
One of the important aspects of this programme was the need to tailor the support to the specific needs of the client - clearly an ‘off-the-shelf’ package would not be suitable. Although the inclusion of our VT Methven branded career management exercises played a key role, the most important ingredient was the consultant’s ability to identify the individual’s specific needs and establish rapport and trust with him.